Department: Customer Care
7/1/2026, 8:40:09 AM
The card recharge machine on the left is usually faster.
Recently reported
3
0
Customer Care
About this department
This is the Customer Care department.
It is located at Central Metro Station.
Step by step
1
Purchase token
Buy a single journey token or recharge your smart card.
Ticket Window
0 people confirmed this step · not recently confirmed
13 marked this step as accurate · 1 said it was not
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2
Security check
Place your bags on the scanner and pass through the metal detector.
Security Gate
0 people confirmed this step · not recently confirmed
6 marked this step as accurate · 4 said it was not
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3
Scan card at entry
Tap your smart card or token on the AFC gate sensor.
Turnstile Gate
0 people confirmed this step · not recently confirmed
15 marked this step as accurate · 0 said it was not
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4
Board train
Wait behind the yellow line and let passengers exit first.
Platform
0 people confirmed this step · not recently confirmed
3 marked this step as accurate · 1 said it was not
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Live tips from today
Live tips today (8)
en
Department: Customer Care
7/1/2026, 8:40:09 AM
Keep exact change ready if you are buying a token.
Recently reported
9
1
Department: Customer Care
7/1/2026, 8:40:09 AM
The escalator near gate 2 is currently under maintenance.
Recently reported
12
1
Department: Customer Care
7/1/2026, 8:40:09 AM
You can use the UPI QR code directly at the entry gate now.
Recently reported
3
0
Department: Customer Care
7/1/2026, 8:40:09 AM
The card recharge machine on the left is usually faster.
Recently reported
4
0
Department: Customer Care
7/1/2026, 8:40:09 AM
You can use the UPI QR code directly at the entry gate now.
Recently reported
8
0
Department: Customer Care
7/1/2026, 8:40:09 AM
Keep exact change ready if you are buying a token.
Recently reported
12
1
Department: Customer Care
7/1/2026, 8:40:09 AM
You can use the UPI QR code directly at the entry gate now.
Recently reported
11
1
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